Frequently Asked Questions

 I’m located in the Taunton area, but I provide online therapy services to clients throughout Massachusetts and Rhode Island. 

Sessions are conducted via a secure, HIPAA-compliant platform, allowing you to attend therapy from the comfort of your home. After completing the preliminary paperwork, you’ll receive a confirmation email with a secure session link to join the virtual meeting room. 

 No. At this time, I offer online-only sessions, which makes scheduling more flexible and convenient for your lifestyle. 

Yes, I currently accept the following insurance plans:

• Aetna
• Blue Cross Blue Shield of Massachusetts
• Blue Cross Blue Shield of Rhode Island
• Cigna
• Optum

 I also provide superbills that you can submit for out-of-network reimbursement. 

• Initial Intake Session: $170
• 50-60 Minute Sessions: $150
  All fees are due at the end of each session.

At Heart-to-Heart Counseling, I have a 24-hour cancellation policy.

• No-shows: $75 fee
• First late cancellation: Fee is waived
• Subsequent late cancellations: $75 per missed session

Our first session will focus on getting to know each other. We’ll discuss your background, what brings you to therapy, your goals, and what you hope to achieve through our work together. 

Therapy length varies based on your needs. Most clients attend weekly sessions for around six months, and frequency may be reduced as progress is made. Whether you’re an individual or a couple, we’ll tailor the process to meet your unique goals. 

 You can schedule a session via:

• Email
• Phone or text
• Client portal (if you're an existing client) 

The best way to reach me is by email. I typically respond within 24 hours.
If you are experiencing a mental health crisis, please call 911 or go to your nearest emergency room. Client portal (if you're an existing client) 

Absolutely. I use HIPAA-compliant tools for all sessions, phone communications, emails, and documentation to ensure your information is kept private and secure.